Optimize your customer contact and increase retention
Linking cash register system with flexible Webpower platform
After the purchase of a new bike (irrespective of the make) from a dealer that participates in Trek Connect, the dealer asks the customer for permission to send follow-up communication. The registration is processed automatically and digitally in the cash register system, which in turn is automatically synchronised with Webpower.
A customer who has given permission, receives the first email from the post-purchase flow (which has a duration of one year) three days after the purchase. The first email is a