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Optimize your customer contact and increase retention

From sales to upsell without looking back

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Optimize your customer contact and increase retention

Linking cash register system with flexible Webpower platform
After the purchase of a new bike (irrespective of the make) from a dealer that participates in Trek Connect, the dealer asks the customer for permission to send follow-up communication. The registration is processed automatically and digitally in the cash register system, which in turn is automatically synchronised with Webpower.

 

A customer who has given permission, receives the first email from the post-purchase flow (which has a duration of one year) three days after the purchase. The first email is a
thank-you message
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