Optimize your customer contact and increase retention
From sales to upsell without looking back
Optimize your customer contact and increase retention
Linking cash register system with flexible Webpower platform
After the purchase of a new bike (irrespective of the make) from a dealer that participates in Trek Connect, the dealer asks the customer for permission to send follow-up communication. The registration is processed automatically and digitally in the cash register system, which in turn is automatically synchronised with Webpower.
A customer who has given permission, receives the first email from the post-purchase flow (which has a duration of one year) three days after the purchase. The first email is a
thank-you message
Post
